Live Support

Maksym H
Maksym H
February 18, 2021 at 21:49

I want to pay for the course in two installments. On the website, where I was advised to contact, the cost was indicated not 4900 UAH, but when paying - to buy - already 144 euros. How can I get paid in installments ???

Ira M
Ira M
February 19, 2021 at 13:56

Hello, Maxim!
144 € at the current exchange rate is almost 4900 UAH.
You can split the payment into 2 parts after clicking the “Buy” button in the “Other payment method” section.

Alyona i
Alyona
January 8, 2021 at 12:19

Hello, I paid for the courses on B1 and there the start date says January, and what date is not. I wanted to clarify if they started?

Ira M
Ira M
January 11, 2021 at 14:55

Hello Alena!
No, classes have not started yet. A few days before the start of training, we will inform you of the exact date by phone.

Daria N
Daria N
5 September 2020 to 16: 55

Good day. I bought an online course at B1 level. how to know when it starts? will I be given any materials? payment was made on the website. I received a notification in the mail, but nothing is displayed in the profile itself

Ira M
Ira M
5 September 2020 to 21: 48

Hello Daria!
All groups start in September, but we will inform you the exact date by telephone, a few days before the start of classes. All materials will be sent to you before the start of classes, and in the first lesson the teacher will give a short instruction on how to use the electronic textbook and workbook correctly. If you have any questions, we will be happy to answer!

Konstantin
7 April 2020 to 19: 30

Good evening. Does not want to log into the account.
He writes the wrong password, although everything is correct.

Ira M
Ira M
7 April 2020 to 20: 00

Hello, Konstantin.
If you mean an “online class” account, then you can register a new account or we can delete the old one for you so that you can register your email with a new one. Also, we inform you that you can enter the online class without registration! Just by following the link https://online.2english.com/b/***** - where are the stars, this is your key, which was sent to you in an SMS message.

Olga S
Olga S
2 April 2020 to 22: 01

I don’t understand where to get the access key for the lesson.

Ira M
Ira M
2 April 2020 to 22: 36

Hello Olga.
Your access key was sent to you earlier in the SMS message. In any case, duplicated to your mail.

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